Ombudsman Volunteers
We offer training to become a state-certified Ombudsman Volunteer. Volunteers serve residents of long-term care facilities and their families by objectively investigating and trying to resolve complaints made by or on behalf of older persons residing in long-term care facilities. Volunteers monitor the implementation of local, state and federal laws and regulations while helping the staff of long-term care facilities and maintaining confidentiality.
You should become an Ombudsman with our program if you:
- Are committed to preserving the dignity and quality of life of the elders in our society
- Possess a medical, professional or academic background or non-professional skills which you can apply to this unique service
- Are capable of critical thinking and can sort out facts
- Desire to make a difference in the lives of others while growing personally in a fulfilling field
- Can remain independent, neutral and objective in exploring problems and getting results
- Are self-directed, responsible and willing to go the extra mile
- Can dedicate 25 hours per month to the work of the Senior Ombudsman Services program
Volunteer Training
Each qualified volunteer will be trained in a free, state-certified training program which includes:
- 36 hours of initial training which includes mentoring
- 2 hours per month continuing training
- Ongoing communication and interaction with the supervisor and with other Ombudsman volunteers to help solve problems as they arise
Each trained Senior Ombudsman Services volunteer will work under the supervision of the Program Director and/or the area supervisors.
Become an Ombudsman
To become an Ombudsman Volunteer, fill out
our online interest form or call:
Riverside Office: (951) 686-4402
Hemet Office: (951) 929-0196
Cathedral City Office: (760) 328-9139
