About 211

What is 211 Riverside County?

Similar to number like 911, 211 is a designated 3-digit number that allows callers to receive up-to-date information and referrals to health and humans service agencies. If you call 211 Riverside County with your needs, 211  will locate the resources nearest you, and give you that information.  It's that simple!

Why is 211 Riverside County needed?

Tired of the phone number runaround between multiple agencies?  211 Riverside County maintains the largest health & human resources directory in Riverside County. By dialing 211 you will be provided with the information you need quickly.

What does this mean for agencies & programs?

Sometimes callers aren't sure where to get the information or referrals they need. Many callers bounce from agency to agency, trying to find someone who can help.  When a caller dials 211 in Riverside County, the caller's needs are matched to the closest appropriate resources of the agencies and programs in Riverside County using their zip code. This means that 211 Riverside County saves callers time and dialing by avoiding incorrect matching and agencies and programs can focus more resources on providing services to callers rather than spending extra time on the phones helping misdirected callers.

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